Hurricane Irma: Chase is here to help
We know many customers are facing challenges from Hurricane Irma. Here’s a glimpse of how Chase is helping customers in FEMA-declared areas:
- Automatically waiving or refunding through September 24
- Late fees for mortgage, credit card, business banking and auto loans and leases
- Overdraft, service and ATM fees on consumer and business checking and savings accounts
- Automatically starting a 90-day grace period to delay payment on mortgage and home equity payments; we’ll work together with customers on how to catch up on these payments. During the 90-day grace period, we won’t charge late fees or send negative information to the credit bureaus. Learn more.
For those of you who are operationally impacted as a result of the storm, Chase understands the importance of being flexible. If you have specific needs, please contact your Account Executive or your Operations Relationship Manager.
Login to ChaseLoanManager>View Guides>Appraisal/Property Requirements>Disaster Requirements to review the following sections of the Disaster Policy in the Chase Online Guide.
- Disaster Area Property Valuation Requirements
- Correspondent Inspection of Property Condition
- Photo Requirements
- Damaged Property
We know that many people across our nation and beyond are currently impacted by the recent storms and we are here to support you. The safety of your teams, families and communities are of the upmost importance. Again, contact your Account Executive or Operations Relationship Manager if you need assistance. Thank you for your business and relationship.