
Chase Pricing and Registration
800-305-LOCK (5625)
- 8 a.m. - 7 p.m. ET Monday - Friday (excluding holidays)
- Use ChaseLoanManager Assistance Request if you are unable to perform a pricing task in the system
To ensure successful receipt of pricing notifications, please refer to the table below to review the most common issues that may cause delays or non-receipt of email communications:
Common Issue
Your company's Internet Service Provider (ISP) or email administrator is using a spam filter that is blocking the email from our email distribution vendor's sending domain.
Your company's Internet Service Provider (ISP) or email administrator is using a spam filter that is blocking the email from our email distribution vendor's mail-out IP addresses.
Solution
Contact your email administrator and request that the spam filter be removed for:
Hostname: bounce.mail.chaseb2b.com
Envelope from Domain: mail.chaseb2b.com
Hostname: bounce.mail.chaseb2b.com
Envelope from Domain: mail.chaseb2b.com
Contact your email administrator and request that the spam filter be removed for the following IP address: 66.231.86.62