chaseb2b.com > Disclosures
chaseb2b.com Disclosures
Broadcast Email Disclosures
For real estate and lending professionals only and not for distribution to consumers. This document is not an advertisement as defined in 12 CFR 1026.2(a)(2). All home lending products are subject to credit and property approval. Rates, program terms and conditions are subject to change without notice. Not all products are available in all states or for all dollar amounts. Other restrictions and limitations apply. Correspondents should provide customers with clear and balanced product descriptions. © 2012 JPMorgan Chase & Co. All Rights Reserved.
ChaseLoanManager® and ZiPPYSM, are service marks of JPMorgan Chase & Co.
Fannie Mae®, Desktop Originator®, Desktop Underwriter®, DO® and DU® are registered trademarks of Fannie Mae.
Freddie Mac® is a registered trademark of Freddie Mac.
Loan and disclosure documentation, as well as servicing and billing communications, are only available in English.
| Email Deliverability Tips |
It is estimated that more than 20% of all email messages sent are erroneously blocked by spam and content filters.
Here are some things that you can do to ensure you receive important email messages from Chase.
|
What You Can Do
A best practice to receive emails is to add the following email address to your address book: reply@mail.chaseb2b.com
Click here for instructions on how to do this: http://memberlandingpages.com/address_book/address_book_add.htm
|
What Your Company’s Email Administrator Can Do
If adding Chase’s email address to your address book does not correct deliverability issues, engage your company’s email administrator to help configure the company’s mail server so that it does not reject or filter emails from Chase.
Information for email administrator:
IP: 66.231.86.62
Hostname: bounce.mail.chaseb2b.com
Envelope from Domain: mail.chaseb2b.com
With this information, administrator can review the email logs to determine if the email was received at the server level. If they do find this information; they can determine the reason for the rejected send and then take corrective action.
Email administrator can also consult the email domain manual for Spam filter, or IT department on how to configure the filter’s white list, utilizing the information above.
If these steps do not resolve your email deliverability issue, contact Application Support.
|
Responsible Lending Statement
Each borrower has their own unique financial situation to consider when evaluating their residential mortgage needs. Although lenders may make product recommendations, the ultimate decision regarding product selection rests with the borrower. Responsible lending includes providing the information necessary to allow borrowers to effectively evaluate products and recommendations on their own merits.
JPMorgan Chase & Co. is committed to insuring that all documentation, policies, procedures and practices employed in the making of any residential mortgage loan result in the provision of information to borrowers in a manner that will allow them to understand our products and make informed decisions. The more complex the product, the more time that should be spent ensuring that the borrower fully understands it, and how it compares to other products. In addition, products will not be marketed or sold in any manner that employs unfair and/or deceptive acts or practices. Promotional materials and product descriptions will provide information about the costs, terms, features and risks of the products. In particular, borrowers will be apprised of potential increases in payment amounts and interest rates; potential increases in the principal balance and the resulting effect of decreasing home equity (which may cause difficulty in obtaining future refinancing transactions or in obtaining cash upon the sale of the collateral); the terms of any prepayment penalties; the obligation to directly make tax and insurance payments when not included in an escrow account and, any pricing premiums attributable to reduced documentation programs.
Fair Lending Statement
JPMorgan Chase & Co. (JPMorgan Chase) is committed to treating all individuals fairly and equitably in the conduct of its lending businesses in all jurisdictions where it conducts business. This commitment is part of our fundamental mission of providing quality financial services to existing and prospective customers in accordance with all applicable laws. In the United States, this principle is embodied in fair lending laws such as the Equal Credit Opportunity Act, the Fair Housing Act, and applicable state laws. These laws require the equitable treatment of all credit applicants, without regard to race, sex, sexual orientation, color, national origin, religion, age, marital status, disability or other prohibited basis. Denying any person equal access to basic economic opportunities, such as home ownership or credit, is morally repugnant, and has no place in our company and will not be tolerated.
Only through the efforts of all of us at JPMorgan Chase can we ensure that every applicant for credit receives fair and equitable treatment and that we have helped each member of the communities JPMorgan Chase serves reach his or her fullest potential.
©
2012 JPMorgan Chase & Co.
